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help with job bank

betty44

Hero Member
Jun 7, 2015
537
16
Job Offer........
Pre-Assessed..
i created my EE profile on may 2015 also registered with jobbank. my last session was on octuber 2015. yersterday i entered my job bank and the platform is completly chaned. my account says active. but it is asking me to enter a profile number and activation code. it says warning if yo have received a new profile number or code enter them below. but my question is my profile is not supposed to expire until may 2016. why is it asking me that? has it happened to you?