Help Needed in Deciding NOC Code!! Thanks!

[worriedlad]

I started working in a rotational graduate program at a company in Canada as a full time permanent employee. The job title that we have does not match the roles we take during the program.

1. During the first 3 months I worked as a consultant
2. For the next 7 months I worked as a Data Scientist.
3. Currently in my 2nd rotation I work as a Business Analyst that has been only 1 month since I started working in this role.

I've talked to my managers and HR, they will give me a roles and responsibilities letter as per my roles in my rotation but they cannot suggest me any specific NOC code.

I'm thinking of selecting the noc code as '21211 – Data scientists' since that is the longest role I've had since I started working as of today, but I need your suggestions on what can be the implications if any?

 

[HMDIMN]

I am also unsure about my NOC Code based on the following duties:

• Connects and communicates with potential clients by phone using the online portal, and recommends appropriate services based on the client's description of the situation.
• Uses good customer service skills to appropriately greet clients, determine needs, make recommendations, and ask for their decision.
• Recommends solutions that are appropriate and applicable to the client's needs or desires.
• Connects clients with Senior Experts for more intensive assistance, passing relevant information to the experts and clearly communicating the process to the clients.
• Maintains high levels of professionalism, courtesy, and customer service throughout all client interactions.

• Performs diagnostics and Q&A support to client units by phone using remote desktop software.
• Probes for information regarding technical challenges and diagnoses most issues.
• Installs, runs, and interprets results from diagnostics utilities.
• Assists clients with installation and issue resolution.
• Troubleshoots non-computer technology to resolution.
• Limited troubleshooting of computer technology within SOP.

• Researches and resolves inquiries to ensure client retention and satisfaction.
• Diagnoses and tracks information in the contact center system.
• Possesses a good understanding of the organization's products and services for the purpose of offering recommendations to purchase.
• Uses only approved software tools at all times.

• Achieves targets on KPIs assigned by leadership.
• Demonstrates flexibility to work in other departments.
• Ensures schedule adherence.

Provide basic Q&A support to clients with:

• Apple computers
• PC-based computers
• Tablets
• Cellular devices
• Other connected devices

Could it be TEER 22221 (User Support Technician)?