For enquiries regarding Permanent Resident visa applicants from within Canada and the U.S. ONLY
Instructions before making an enquiry:
We will only respond to enquiries regarding Permanent Resident Visa applications currently being processed at CPP-O.
We will only respond to enquiries sent in one of the official languages – English or French.
Please make sure that you include your name, file number, date of birth and Unique Client Identifier (UCI) to help us identify your application.
Please do not send repeat enquiries, this includes sending the same enquiry by multiple means, as it creates confusion and can delay our reply.
Fax: 613-946-6059
Email: ottpilot-immigration@cic.gc.ca