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help do airlines ask for pr card

bearebeare

Newbie
Apr 21, 2015
3
0
air canada says that they check pr card on boarding carrier at gate. my question is i hold a u.s.passport and a recently expired pr card.i have applied for a renewal but no word yet. i leave in 3 days for hawaii how do i return? cic told me i needed to apply for a temporary travel document(pr card abroad) but when i contacted passport canada they said i was not eligible because i hold a valid passport and i was forwarded to canada boarder services,they say i am ok with my passport and landing document but the airline says they screen pre boarding of carrier
what should i do? i am traveling with my husband and children who are all canadian citizens