Hello, new to the comunity so I thank everyone that reads beforehand 
To start with, this is about a open working permit that was sent in the Same envelope that an sponsorship. My husband is sponsoring me and we sent both applications mid September 2016. At the end of october we got the letter of reception of the sponsorship (and at that point i thought it also ment that they recieved the working permit application, as they were in the same envelope) fast-forward 4 months and 2 weeks: I call service canada and they say they can't find it in the system. They tried with my UCI number and with the number of the receipt of payment of the permit. Nothing. So even if 2 weeks is not too long to be worried. I find it super strange that it doesn't even appear in the system.... and if i should have gotten a letter of reception (sorry i dont remember the right term for that letter) or if it's "normal" that i haven't recieved it and that is not at all in the system.
And what happens if they really lost it?
Service canada sent an mail to Mississauga (the sponsorship is for quebec) and they want me to wait another month to call again... and this wouldnt worry me if at least i knew the application is on the system and if i had the number they give you so i can check the status online... But i dont...
Any advice will be appreciated!!! Thanks
To start with, this is about a open working permit that was sent in the Same envelope that an sponsorship. My husband is sponsoring me and we sent both applications mid September 2016. At the end of october we got the letter of reception of the sponsorship (and at that point i thought it also ment that they recieved the working permit application, as they were in the same envelope) fast-forward 4 months and 2 weeks: I call service canada and they say they can't find it in the system. They tried with my UCI number and with the number of the receipt of payment of the permit. Nothing. So even if 2 weeks is not too long to be worried. I find it super strange that it doesn't even appear in the system.... and if i should have gotten a letter of reception (sorry i dont remember the right term for that letter) or if it's "normal" that i haven't recieved it and that is not at all in the system.
And what happens if they really lost it?
Service canada sent an mail to Mississauga (the sponsorship is for quebec) and they want me to wait another month to call again... and this wouldnt worry me if at least i knew the application is on the system and if i had the number they give you so i can check the status online... But i dont...
Any advice will be appreciated!!! Thanks