Has CIC ever entered your information incorrectly...any suggestions to fix?

[Cindy1]

Just logged on to my husband's e-cas status, and notice his address was

3214 Avenue H..... not 3215 Avenue H.

We just sent buffalo and email, I'm sure this was a data entry error on their end.

I'm hoping they haven't sent us any mail corresspondance, that would of probably been returned to sender. :'(

I'm worried this will cause unnecessary delays, especially since many people in the November thread are getting their PPR, and who knows if ours could be in the mail....to the wrong address :'(


If anyone has ever experienced something similiar, I'd love to hear what occurred.

Hopefully this is something they can easily update, and recognize it's THEIR error. I hope they don't make us jump thru hoops to verify that this is HIS address, as if the error is ours.

 

[88mv]

They had my town name starting with an O instead of a D. A letter they sent still made it to me, but I don't necessarily know if the actual number would make a difference. I just sent them an email with the correction, it took a couple weeks for ecas to update it. I don't think it would delay it much.
If you're worried you may have missed some communications, I would send them a a general email just asking if they had sent anything, because they had a wrong address on file. Maybe they would respond?

 

[Cindy1]

Thanks for your reply.

Yes, that's what we are hoping they notice that's it's their own error, probably just typed it in wrong, and that no delays will occur.

 

[sasmak]

Hi, CIC sent all correspondence to my old address even though i had informed them of my new one several times. Just call the call centre again

 

[niagradreamin]

Just logged on to my husband's e-cas status, and notice his address was

3214 Avenue H..... not 3215 Avenue H.

We just sent buffalo and email, I'm sure this was a data entry error on their end.

I'm hoping they haven't sent us any mail corresspondance, that would of probably been returned to sender. :'(

I'm worried this will cause unnecessary delays, especially since many people in the November thread are getting their PPR, and who knows if ours could be in the mail....to the wrong address :'(


If anyone has ever experienced something similiar, I'd love to hear what occurred.

Hopefully this is something they can easily update, and recognize it's THEIR error. I hope they don't make us jump thru hoops to verify that this is HIS address, as if the error is ours.

send them an email ASAP

 

[Cindy1]

Yes we sent an email, right away.

Buffalo sent us a letter on March 21, this was directed to the incorrect address, thankfully the mailman recognized that Mr. _________ lives at 3215 not 3214. Unfortunately, the letter wasn't the greatest news, but we got it thanks to the mailman.

 

[valy79]

Happened to me too....
They messed up one number in the postal code, and I only realized after about 2 months, because we did get the AOR letter and hence I didn't think that they had a mistake in the address. I sent them an e-mail (10 days ago or so) but never got a reply back. In the meantime we actually got another letter (initial assessment), so seems the postman still delivers to the right address although the postal code is wrong