I want to post this as a new query, but could not make out how to start a new query and hence my question is here. Sorry for that.
I want to renew the B1/B2 US Visa which I had. I submitted the DS-160 when I was earlier living in Alberta and selected the US Consulate in Calgary. However, when I enquired about the appointment times, I was told that it would take a long time and hence I did not do anything to send my documents.
After that I moved to Toronto and wanted to send the documents for visa processing. I created a profile and I got a COURIER-IN Certificate which gives the US Consulate Calgary office address. As I did not feel comfortable to send the 2 original Passports by Courier all the way from Toronto to Calgary I called the Call Centre and asked them to change the COURIER-IN Certificate to Toronto Office, but they did not agree.
After that I created a new DS-160 Form in which I have selected the Toronto Office for visa processing. But when I tried to access my profile and print a new COURIER-IN Certificate, I cannot do it. As soon I sign in the site straight away goes to SEND DOCUMENTS Page. I cannot understand how to get a new COURIER-IN CERTIFICATE with the Toronto Office. I understand that it is not possible to go to the US Consulate Toronto in person and drop the documents including the Passports. It has to be only sent by courier. Is it possible for me to pay for the Courier and send it to the Toronto Office.
Thank you for your replies.