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got Correspondence letter for biometrics but no update on profile

gbeee

Full Member
Jun 25, 2019
41
3
Online TRV file :

Confirmation of Online Application Transmission July 19, 2019
Submission Confirmation July 19, 2019
Correspondence Letter August 2, 2019



i got Correspondence letter on 2nd aug but no update on profile ..even though the letter said :

"Thank you for providing your biometric information (i.e. digital fingerprints and photograph) in support of your temporary resident application to Canada. The purpose of this letter is to notify you that your biometric information is valid until (yyyy/mm/dd) for subsequent temporary resident applications to Canada."

but still my biomatrics status has not updated ...it still says

BiometricsHelp - Biometrics
  • We do not need your fingerprints. We will send you a message if this changes.