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GIC Certificate not issued.

harry.htj1

Member
Jul 28, 2019
12
0
I had opened a GIC account via CIBC and had transferred money from my account to theirs. I even recieved an e-mail from them saying that the wire transfer has been received. I'm able to download my welcome letter however there hasn't been any investment balance reciept issued to me yet. My agency said that I need the GIC Certificate from the bank for submitting for my visa. Can someone please help me?
 

harry.htj1

Member
Jul 28, 2019
12
0
When u submitted the amount ?
I submitted the amount and A2 form on 19th July. Got no reply from them other than the automated reply saying that they'll contact me in one business day. Then I submitted the A2 form again by updating some credentials in it. I received my welcome letter the very next day but still haven't received my certificate. I keep getting emails from them everyday reminding me to book an appointment with them to activate my account when I reach Canada. Still no word on my GIC Certificate
 

Naina.su

Full Member
Jul 28, 2019
25
2
I submitted the amount and A2 form on 19th July. Got no reply from them other than the automated reply saying that they'll contact me in one business day. Then I submitted the A2 form again by updating some credentials in it. I received my welcome letter the very next day but still haven't received my certificate. I keep getting emails from them everyday reminding me to book an appointment with them to activate my account when I reach Canada. Still no word on my GIC Certificate
Which bank ?
 

Naina.su

Full Member
Jul 28, 2019
25
2
If its ICICI bank u will recieve ur GIC certificate in 5 working days.. if its Scotia bank, u will recieve ur certificate within 15 days
 

harry.htj1

Member
Jul 28, 2019
12
0
If its ICICI bank u will recieve ur GIC certificate in 5 working days.. if its Scotia bank, u will recieve ur certificate within 15 days
Do the math.. it's been almost 10 days.. still haven't received anything other than my payment instructions pdf and the welcome letter pdf
 

selvakk

Champion Member
Nov 28, 2018
2,414
529
Do the math.. it's been almost 10 days.. still haven't received anything other than my payment instructions pdf and the welcome letter pdf
How many documents do you have on ISBO platform. I have three documents in mine and I received investment advice letter and welcome letter at the same time.
 

harry.htj1

Member
Jul 28, 2019
12
0
How many documents do you have on ISBO platform. I have three documents in mine and I received investment advice letter and welcome letter at the same time.
Still 2 documents. Just checked 5 mins ago..
It's only showing the payment instructions pdf and the welcome letter pdf.
I haven't received the investment advice letter. It's what I need most inorder to submit for my visa
 

selvakk

Champion Member
Nov 28, 2018
2,414
529
Still 2 documents. Just checked 5 mins ago..
It's only showing the payment instructions pdf and the welcome letter pdf.
I haven't received the investment advice letter. It's what I need most inorder to submit for my visa
Did you send a mail to mailbox.ISBO@cibc.com ? I think this is a technical issue, you should get both of them together.
 

harry.htj1

Member
Jul 28, 2019
12
0
Did you send a mail to mailbox.ISBO@cibc.com ? I think this is a technical issue, you should get both of them together.
Yes, I did. They replied 2 days before saying that they're looking into the issue and that the investment advice should be available for download along with the welcome letter.
It's been two days and it's still not available for download.