GC Key account revoked

[vishal_vashistha]

Hi,
I applied for Canada Tourist VISA and I paid the fees and I have also submitted bio-metric fingerprints.
The day before yesterday, by mistake I revoked my account due to slow internet issue and now I am not able to see any details of my account. I tried to create new GC key ID but I cannot link my previous account for tourist VISA case. I don't see any option to link my previous account.

Today I received some update msg on my email from the embassy but I am unable to see this msg under my account. Is there any way to resolve this issue? Can I access my account somehow or can you please just forward information to my email directly.

 

[DiiDii]

You shouldn't post your application number here. Edit it out.

Open a webform and try calling into customer service to see if they can help.

Best of luck

 

[vishal_vashistha]

You shouldn't post your application number here. Edit it out.

Open a webform and try calling into customer service to see if they can help.

Best of luck

Can you please provide some email address which can resolve this problem? Currently, I am located in Seattle, USA.

 

[DiiDii]

Can you please provide some email address which can resolve this problem? Currently, I am located in Seattle, USA.

https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx