Today I received a refund in the mail from CIC. I had no clue why it was issued, it only had a reference number and nothing else.
Printed on the back of the cheque was a telephone number so I took a chance and called it. To make a long story short, the number was for the finance department. Turns out I had overpaid my citizenship fee therefore I was due a refund.
The woman who answered (imagine that, a human being answered the phone
) was soooooo helpful. She was able to look at my file and tell me exactly what was going on with my application. I applied in Jan 2012 and have been in process since Nov 2012. She was able to tell me all my background checks were completed , she apologised for taking her time but just kept reading my file and saying "done, done, done, complete, done." She told me that my file was in Calgary and I am just waiting for a test date.
The refund was great, but after no info for 15 months I'm thrilled to know we might have a test date soon!
Printed on the back of the cheque was a telephone number so I took a chance and called it. To make a long story short, the number was for the finance department. Turns out I had overpaid my citizenship fee therefore I was due a refund.
The woman who answered (imagine that, a human being answered the phone
) was soooooo helpful. She was able to look at my file and tell me exactly what was going on with my application. I applied in Jan 2012 and have been in process since Nov 2012. She was able to tell me all my background checks were completed , she apologised for taking her time but just kept reading my file and saying "done, done, done, complete, done." She told me that my file was in Calgary and I am just waiting for a test date.The refund was great, but after no info for 15 months I'm thrilled to know we might have a test date soon!
