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Final decision in November, no portal 1 email yet

The_SantaHS

Star Member
Jun 26, 2024
58
21
Hello Guys, I received a ghost update on my tracker, checked my GCKey and saw that a final decision was made in November 29, 2024. My tracker shows a COPR number but I never received portal 1 email.
I tried to call them without any success, and raised a webform also without success.
Is there anything I can do to speed them up a bit? Should I worry about this delay, it`s been over a month already.

Timeline is on my signature.
 

Hyper1013

Champion Member
Aug 21, 2024
1,764
762
Toronto, Ontario, Canada
Hello Guys, I received a ghost update on my tracker, checked my GCKey and saw that a final decision was made in November 29, 2024. My tracker shows a COPR number but I never received portal 1 email.
I tried to call them without any success, and raised a webform also without success.
Is there anything I can do to speed them up a bit? Should I worry about this delay, it`s been over a month already.

Timeline is on my signature.
Call them again!