LCS, I am sorry to hear that you have been waiting to join your husband for over 20 months now. I sent my passport to the embassy (India, New Delhi) about 2 weeks ago upon their request and waiting for my Visa. I honestly hope that they are going to send back the passport with visa and not a refusal stamp.
Sometimes I wonder if there is a suggestions box or something like that where we can post our comments/suggestions etc to the high commission about the delays/updates/concerns. At work we do so much of automation all the time that I am sure something more can be do update the status more efficiently/frequently. Does anyone know if there is a suggestions box online?