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Express entry profile ineligible

Virendra17

Newbie
Dec 26, 2016
7
0
Hi,

I was having my express entry profile till yesterday from Sept last year but while updating and saving the profile I have wrongly typed the name in signature before transmitting the updates.
After that I got the message that my profile is ineligible.
Request you to please help in the same.
Should I create new profile and if yes should I give my answer as Yes if they ask me whether I have applied before or not.