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eTA problems (been waiting over 7weeks)

jackietable

Full Member
Apr 8, 2022
23
1
Hi all, seeking for advise
I have a OWP together w ETA obtained on Aug 2021. Becoz of the passport updated, I need to reapply again on 21 Feb 2022.
However, the system doesn’t reply any after 72 hours so I made another application on 25 Feb 2022. By then, I received a list of documents that need to be provided, I provided all next day including each pages of passport, travel history, CV, past 10 years home add. etc….
On 8 March 2022, I received a decline mail that mentioned I didn’t provided documents. I found out I just provide all documents for my second application 25Feb 2022 only.
Right now, my application still in progress but still no updates till now! I have sent webform but still receive nothing fm them so far.
May I know if anyone have such experience and should I apply another eTA again? I have already cancel my flight due to the eTA issue.