Error when creating new express entry profile

[nakwad]

My initial express entry application was rejected and I am trying to create a new express entry profile to reenter the pool. Whenever I try to proceed after passing the eligibility questions, I keel getting an error message that "Error Description: You already have an in progress application." My application has already been cancelled and my money has been refunded; I don't know why I'm still getting that error message.
Can anyone help?

 

[JayAay]

My initial express entry application was rejected and I am trying to create a new express entry profile to reenter the pool. Whenever I try to proceed after passing the eligibility questions, I keel getting an error message that "Error Description: You already have an in progress application." My application has already been cancelled and my money has been refunded; I don't know why I'm still getting that error message.
Can anyone help?

Were you able to resolve this issue?

 

[brimash]

Were you able to resolve this issue?

Hi
Its happening to me as well. I just got my PR rejected so need to recreate by express entry profile. I am running out of time since my current work permit is expiring soon. How did you solve this problem. Please help.
Thanks