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Error made by CIC on visa

ankur_j

Newbie
May 23, 2018
2
0
The CIC has made an error in my mother's first name. There was no mistake on our part. All the documents, including our application forms and the letter of request for passport from CIC has correct name on them. In fact, CIC had initially issued a visa with correct credentials but then withheld her passport for over a week, invalidated it and issued another counterfoil with wrong name on it. I would have applied for a correction but her flight is in 7 days and I am afraid we may not have enough time to get the correction done. What are my options?
 

Bryanna

VIP Member
Sep 8, 2014
14,136
3,122
The CIC has made an error in my mother's first name. There was no mistake on our part. All the documents, including our application forms and the letter of request for passport from CIC has correct name on them. In fact, CIC had initially issued a visa with correct credentials but then withheld her passport for over a week, invalidated it and issued another counterfoil with wrong name on it. I would have applied for a correction but her flight is in 7 days and I am afraid we may not have enough time to get the correction done. What are my options?
If the name on the visa counterfoil does not match her passport bio pages she might not be allowed to board the flight.

Your mom can request for a new, correct visa counterfoil to be stamped + she must include her tickets in the request. It is possible to get this done even in 1-2 days, depending on where she lives
 

aryanbof

Newbie
Oct 28, 2024
5
0
I recently got my passport back and It had the study visa stamped on it, but the visa had my old name (Aryan). I traveled to Canada last year as well and at that time my name was 'Aryan'. But I changed my name to 'Aryan Shukla' this year before applying for Study Visa. I checked my documents that I submitted and all of them were with my new name (Aryan Shukla).

My passport request letter initially had my old name, 'Aryan', but I raised a webform and after a month and half they gave me a new passport request letter with my new and correct name, 'Aryan Shukla'. Even after this the IRCC made the mistake in my visa. What should I do here?

Can I travel to Canada with the current visa (without surname) on my passport (with surname)? It is very urgent as I am traveling in a month. I have already raised a webform, but I am so confused as to what to do, Can I travel? I do not want to take a risk of leaving my job here and traveling to the airport only to be denied entry and return home.

Please help me, I would be very immensely grateful for any help