Hello, I tried to renew my pr card online but I kept getting an error message so I ended up mailing it in as an urgent request. I'm leaving the country in few days for a funeral and it doesn't look like my pr card will get here in time. I'm looking at my only option which is PRTD (permanent residence travel document) and the form can only be done online and submitted once I'm out of the country. I started the application anyway just to have it ready to submit when I'm out of the country however I now am getting the same error message.
I'm getting an error on document IMM 5444 1.4 Date you became a PR in Canada which is 2017/08/12 which is over 5 years now. This is the error I get "Please validate this date is correct as it has implications within the “5. Residency Obligation - Time Spent Outside Canada“ section of the webform."
and I get an error on 5.5 Time Spent Outside Canada "Please review the date you entered in response to “1.4 Date you became a PR in Canada” on page 1 of this form. This date must be accurate before proceeding with the rest of the form."
It says "The period to be assessed is the date from which you became a PR, or five (5) years from today's date if you became a PR more than five (5) years ago, to today's date." and that date for me is from 2018/12/11 - 2023/12/11 and I have not left the country at all during this time? So I don't understand why I'm getting this error message.
PLEASE HELP ME AS IM LEAVING THE COUNTRY IN 5 DAYS AND DONT WANNA BE STUCK OUTSIDE THE COUNTRY.
I'm getting an error on document IMM 5444 1.4 Date you became a PR in Canada which is 2017/08/12 which is over 5 years now. This is the error I get "Please validate this date is correct as it has implications within the “5. Residency Obligation - Time Spent Outside Canada“ section of the webform."
and I get an error on 5.5 Time Spent Outside Canada "Please review the date you entered in response to “1.4 Date you became a PR in Canada” on page 1 of this form. This date must be accurate before proceeding with the rest of the form."
It says "The period to be assessed is the date from which you became a PR, or five (5) years from today's date if you became a PR more than five (5) years ago, to today's date." and that date for me is from 2018/12/11 - 2023/12/11 and I have not left the country at all during this time? So I don't understand why I'm getting this error message.
PLEASE HELP ME AS IM LEAVING THE COUNTRY IN 5 DAYS AND DONT WANNA BE STUCK OUTSIDE THE COUNTRY.