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Employer Portal PIN delays

Grug

Star Member
Feb 6, 2019
54
66
Category........
PNP
Hello all,

Has anyone experienced long delays getting access to the Employer Portal to submit an offer of employment?

My employer is telling me they have asked for a PIN to get set up, firstly by email and then followed up by phone, but still have not received the PIN. It has been over a month now, and my concern level is rising.

Cheers,
Grug
 

Grug

Star Member
Feb 6, 2019
54
66
Category........
PNP
Hey bud did you got this resolved? I’m in same situation. Please can you help.
Yes, my boss finally got through it, but he had to call the help desk, and eventually had to have a new account created for him. I don't think they replied to any emails. I was still outland when he was doing this, so I don't have all the details, but he definitely had some colourful words to describe IRCC afterwards.
 

Miss bee

VIP Member
Mar 24, 2020
5,258
1,777
Yes, my boss finally got through it, but he had to call the help desk, and eventually had to have a new account created for him. I don't think they replied to any emails. I was still outland when he was doing this, so I don't have all the details, but he definitely had some colourful words to describe IRCC afterwards.
What was the number to call any idea? My boss sent email and they replied asking information but no words after that. Any idea about number?
 

Grug

Star Member
Feb 6, 2019
54
66
Category........
PNP
What was the number to call any idea? My boss sent email and they replied asking information but no words after that. Any idea about number?
I believe it was the standard IRCC number for all enquiries, but select whatever option needed to get to employer portal help.