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Email requesting Mexican police check but we've already sent to Embassy

Beeo08

Star Member
Mar 30, 2016
75
1
Hi there,

My wife got an email from Immigration today asking for us to send in the Mexican police background check for my wife. Saying they requested it in Sept 2016.

They did request it and we sent it in to the Canadian Embassy in Mexico who processes the Mexican police checks if one is out of the country.
How can i confirm if the Canadian Embassy has started this process and will send it? I've heard that it can take a few months for this to happen.

Should I send a note to them as well?