+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Due to a virus ,junk email forwarded to VO

Janfeb

Star Member
May 1, 2011
82
20
I encountered a virus by an email and it automatically forwarded to all of my contacts including my VO.
Please help what to do???
 

pittabread

Champion Member
Oct 25, 2010
1,699
442
Job Offer........
Pre-Assessed..
I am putting the solution here if any one else encounters the same issue.


Hi!

Do not worry about visa office and don't send any email to them. Follow the following procedure



http://www.justanswer.com/mac-computers/4ntxj-hotmail-account-sending-spam-contacts-even.html

Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

Unfortunately the hacker already has your contact list, we cannot do anything about it. It is like when someone steals your cellphone and gets all your contact list (phone numbers, etc), then he/she writes all the information down, and even if he/she returns the cellphone, he/she will still have the info.

However what we can do it is:

1- Immediately change your email password. A good password XXXXXXXX at least one capital letter, one number and one symbol ($, #, etc) and a lenght of minimun 8-10 characters. Please change your password XX soon as possible.

Also, don't forget to change the security questions/answers and the alternate email (if your email address has one)

2- Run a malware detection software like "malware bytes". See below:
PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort. Thank you)

Download and run Malware Bytes from here:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Malmare Bytes it is a FREE application if used at home. Do not click the "Purchase" button

Run it and delete all the malware it may detect

Email addresses are being hacked by weak passwords that are easily guessed by computers OR by users that enter their password XXXX fake websites.

Please note I do NOT work for HOTMAIL so please do NOT leave me a negative feedback if you are not satisfied with them. Thank you

If I helped please scroll down and click the green Accept button for me to be paid :) (even if you have a subscription or a trial membership)

Thank you

John Cappucci

Read more: My hotmail account is sending spam to all of my contacts, even - JustAnswer http://www.justanswer.com/mac-computers/4ntxj-hotmail-account-sending-spam-contacts-even.html#ixzz1icTRuijl
 

pittabread

Champion Member
Oct 25, 2010
1,699
442
Job Offer........
Pre-Assessed..
after changing password and security questions download malware bytes from this link only

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
[/quote]
 

Janfeb

Star Member
May 1, 2011
82
20
pittabread said:
I am putting the solution here if any one encounters the same issue.


Hi!

Do not worry about visa office and don't send any email to them. Follow the following procedure



http://www.justanswer.com/mac-computers/4ntxj-hotmail-account-sending-spam-contacts-even.html

Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

Unfortunately the hacker already has your contact list, we cannot do anything about it. It is like when someone steals your cellphone and gets all your contact list (phone numbers, etc), then he/she writes all the information down, and even if he/she returns the cellphone, he/she will still have the info.

However what we can do it is:

1- Immediately change your email password. A good password XXXXXXXX at least one capital letter, one number and one symbol ($, #, etc) and a lenght of minimun 8-10 characters. Please change your password XX soon as possible.

Also, don't forget to change the security questions/answers and the alternate email (if your email address has one)

2- Run a malware detection software like "malware bytes". See below:
PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort. Thank you)

Download and run Malware Bytes from here:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Malmare Bytes it is a FREE application if used at home. Do not click the "Purchase" button

Run it and delete all the malware it may detect

Email addresses are being hacked by weak passwords that are easily guessed by computers OR by users that enter their password XXXX fake websites.

Please note I do NOT work for HOTMAIL so please do NOT leave me a negative feedback if you are not satisfied with them. Thank you

If I helped please scroll down and click the green Accept button for me to be paid :) (even if you have a subscription or a trial membership)

Thank you

John Cappucci

Read more: My hotmail account is sending spam to all of my contacts, even - JustAnswer http://www.justanswer.com/mac-computers/4ntxj-hotmail-account-sending-spam-contacts-even.html#ixzz1icTRuijl
thats great ,appreciate it
 

Kanamen

Champion Member
Oct 20, 2010
1,662
563
CANADA
Job Offer........
Pre-Assessed..
pittabread said:
I am putting the solution here if any one else encounters the same issue.


Hi!

Do not worry about visa office and don't send any email to them. Follow the following procedure



http://www.justanswer.com/mac-computers/4ntxj-hotmail-account-sending-spam-contacts-even.html

Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

Unfortunately the hacker already has your contact list, we cannot do anything about it. It is like when someone steals your cellphone and gets all your contact list (phone numbers, etc), then he/she writes all the information down, and even if he/she returns the cellphone, he/she will still have the info.

However what we can do it is:

1- Immediately change your email password. A good password XXXXXXXX at least one capital letter, one number and one symbol ($, #, etc) and a lenght of minimun 8-10 characters. Please change your password XX soon as possible.

Also, don't forget to change the security questions/answers and the alternate email (if your email address has one)

2- Run a malware detection software like "malware bytes". See below:
PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort. Thank you)

Download and run Malware Bytes from here:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Malmare Bytes it is a FREE application if used at home. Do not click the "Purchase" button

Run it and delete all the malware it may detect

Email addresses are being hacked by weak passwords that are easily guessed by computers OR by users that enter their password XXXX fake websites.

Please note I do NOT work for HOTMAIL so please do NOT leave me a negative feedback if you are not satisfied with them. Thank you

If I helped please scroll down and click the green Accept button for me to be paid :) (even if you have a subscription or a trial membership)

Thank you

John Cappucci

Read more: My hotmail account is sending spam to all of my contacts, even - JustAnswer http://www.justanswer.com/mac-computers/4ntxj-hotmail-account-sending-spam-contacts-even.html#ixzz1icTRuijl
Well done my friend +1 from my side