- Aug 12, 2012
- 23
- Visa Office......
- CPC OTTAWA
- NOC Code......
- 2282
- App. Filed.......
- 22/07/2014
- Doc's Request.
- none
- AOR Received.
- 9/10/2014
- IELTS Request
- sent with application
- File Transfer...
- Yes
- Med's Request
- 29/04/2015
- Med's Done....
- 5/05/2015
- Interview........
- none
- Passport Req..
- 7/07/2015
- VISA ISSUED...
- 23/07/2015
- LANDED..........
- 8/12/2015
Hi all! I have a bunch of concerns i need help with and your response is greatly appreciated.
I just recently cancelled a common law sponsorship application and i intend to apply outland under the Canadian experience class category.
I believe I qualify under the --NOC- 2282 - User support technicians.
Question 1 --- I worked as a mobile phone tech support (blackberry) for an outsourcing company / I did some software/smartphone/blackberry enterprise troubleshooting for end users, service providers, and companys all over the world. i did use user guides known as knowledge base document to resolve issues. i was also on a support team to assist co-workers with troubleshooting. I am just wondering if i qualify under this catergory for CEC. PLEASE read my reference/employment letter below.
my letter of employement which i believe is the reference letter states,
"this letter is to verify that xxxxxxxxx was an employee of xxxxxxxxxxxx as a technical Support Consultant, and worked for the company from xxxxxxxxx through xxxxxxxxx.
In this role, xxxxxx routinely performed the following duties and responsibilities:
- Ansered phones and responded to customer requests
- Provided customer with product and service information
- identified, researched and resolved techincal customer issues as trained
- Diagnosed and resolved basic to advanced technical concerns
- Documented customer notes, reports and logs
- Met client contractual goals and metric with regards to providing the customer excellent service
- Other duties as assigned by management
as a full-time employee, xxxxxx was expected to work 35-44 hours per week at an hourly rate of xxxx which was paid bi-weekly"
is this helpful??? or not good enough???
Questions 2 - is there a difference in processing time between outland and inland application for CEC. i do not see that on the cic website??
Question 3 - will cancelling my application for common law sponsorship affect my application for CEC???
Thank you all for your time.
I just recently cancelled a common law sponsorship application and i intend to apply outland under the Canadian experience class category.
I believe I qualify under the --NOC- 2282 - User support technicians.
Question 1 --- I worked as a mobile phone tech support (blackberry) for an outsourcing company / I did some software/smartphone/blackberry enterprise troubleshooting for end users, service providers, and companys all over the world. i did use user guides known as knowledge base document to resolve issues. i was also on a support team to assist co-workers with troubleshooting. I am just wondering if i qualify under this catergory for CEC. PLEASE read my reference/employment letter below.
my letter of employement which i believe is the reference letter states,
"this letter is to verify that xxxxxxxxx was an employee of xxxxxxxxxxxx as a technical Support Consultant, and worked for the company from xxxxxxxxx through xxxxxxxxx.
In this role, xxxxxx routinely performed the following duties and responsibilities:
- Ansered phones and responded to customer requests
- Provided customer with product and service information
- identified, researched and resolved techincal customer issues as trained
- Diagnosed and resolved basic to advanced technical concerns
- Documented customer notes, reports and logs
- Met client contractual goals and metric with regards to providing the customer excellent service
- Other duties as assigned by management
as a full-time employee, xxxxxx was expected to work 35-44 hours per week at an hourly rate of xxxx which was paid bi-weekly"
is this helpful??? or not good enough???
Questions 2 - is there a difference in processing time between outland and inland application for CEC. i do not see that on the cic website??
Question 3 - will cancelling my application for common law sponsorship affect my application for CEC???
Thank you all for your time.