Hi Friends,
Myself along with my family of wife and 2 kids landed on Canada on 13 April 2023. My POE was Montreal. When we wait at the Border agency to collect the visitor records due to some technical issues ( Server down ) they are not able to issue any documents. The issue started exactly when I was at the counter and the officer printing our documents. Luckily They printed o my work permit document and issued. But for my wife and kids documents they asked us to share our contact details and then they let us know once the documents are ready . They told they will contact us for our confirming postel address to send it through post. But it's been almost 2 weeks now. Didn't get any updates. There are hundreds of people were waiting at the same time and they were collecting details from them as well.
Did anyone from that group is in this forum and get any updates or is there any way to contact CIC to get the status? They didn't stamped our passports and neither given any proof or something. Any guidance would be much appreciated.
Myself along with my family of wife and 2 kids landed on Canada on 13 April 2023. My POE was Montreal. When we wait at the Border agency to collect the visitor records due to some technical issues ( Server down ) they are not able to issue any documents. The issue started exactly when I was at the counter and the officer printing our documents. Luckily They printed o my work permit document and issued. But for my wife and kids documents they asked us to share our contact details and then they let us know once the documents are ready . They told they will contact us for our confirming postel address to send it through post. But it's been almost 2 weeks now. Didn't get any updates. There are hundreds of people were waiting at the same time and they were collecting details from them as well.
Did anyone from that group is in this forum and get any updates or is there any way to contact CIC to get the status? They didn't stamped our passports and neither given any proof or something. Any guidance would be much appreciated.