I am a Canadian Citizen sponsoring my American Citizen wife for Canadian residency. I have all documents gathered and ready to submit except for the FBI criminal history report which is what we are still working on. We have submmitted prints to the FBI 3 times (twice through a channeler and once most recently directly to the FBI) and each time the prints have been indicated to be of low quality. The FBI has sent back another request to re-submit one set of prints but I am not sure what will make this attempt sucessful after the 3 previous failed attempts which consisted of 10 sets of prints over the past 3-4 months. Is/Has anyone experienced similar issues ? If so, then what are my options ?