decision has been made

[AmrAnas]

Hey guys i just need help in here i had an interview over 4 month ago with my wife and at the end the officer told us your guys are approved and i should get my PR in another month and till now i got nothing and online they saying decision has been made so what is that mean and if im approved why it's taking all this time all what i know now is my file and local office in Hamilton and that's it wish anyone can help with any information

Thanks

 

[dair2dv8103100]

Have you tried to contact them to ask what is delaying the process?

 

[AmrAnas]

every time i call they say the same thing still in process