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Date expire on Biometric Letter

spring24

Full Member
Oct 22, 2018
22
6
Hi all.

I have submitted the visitor visa for my parents and two days later I received the biometric letters for them.
But due to Coronavirus pandemic, my parents could not go to Ankara VAC to do their fingerprints.
Now the date written in the biometric letter is expired. I've sent emails to
Ankara visa office and also a webform two weeks ago to have a second biometric letter. No reply until now.
anyone with same problem ?
Any suggestion ?


Thanks in advance :)