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Criminality in progress - but security is said to be completed, how long from here?

Ahmisht

Star Member
Aug 14, 2021
142
24
Hi everyone,

So my wife (who was added to my application post AOR) just completed her biometrics on September 06, 2023. I checked my tracker and for me it says all four are completed. For my wife, only eligibility is showing "not started". The latest "completed" for both of us being the background check. I called IRCC today to check and the agent said our criminality is still in progress but security has been completed. This seems strange to me - how can security be completed in a day or two of doing biometrics for my wife? As far as I know, criminality happens first and then security.

Any ideas where we go from here? What are our next steps?