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CRA Identity Verification impacting 2023 taxes return

computerscience23

Hero Member
Jul 4, 2020
426
164
Hello, I filed 2023 taxes on February 29, 2024 and it still shows "In Process" with no target completion date. I called CRA many times and they had no update at all, just asked me to wait indefinitely.

Recently, I called CRA Identity Verification department on 1833-995-2336 and they said my account has been flagged for identity verification (btw, I would have never known this had I not called). So, I submitted the documents they asked more than a week ago and no updates since then.

Btw they also lock you out of your CRA online account while the verification is pending. Anyone is a similar situation? Is there anything I can do to expedite this process?