So I've finally gotten everything approved and passed, but I need my correspondence letter in order to get my work visa in Canada. When I try and download it (I've tried on multiple devices, with multiple browsers, with multiple third party apps) it says the file is damaged. Has anybody else had this problem? If so how did you fix it? The MyCIC office is useless when it comes to this issue. All they have told me to do was to submit a technical report (which I have done 4 times) or open it with a different computer. Please help me I'm desperate....