Conflicting Advise from CIC

[Amisnic]

Last week CIC advised that my file was just about completed with everything at hand and completion due in 4 to five weeks. Today I was told at least 14 weeks from today! I just cannot comprehend how an organization can be so unpredictable.

 

[clark kent]

Last week CIC advised that my file was just about completed with everything at hand and completion due in 4 to five weeks. Today I was told at least 14 weeks from today! I just cannot comprehend how an organization can be so unpredictable.

Did u get this info from the CIC call centre agents?

 

[Amisnic]

yes

Did u get this info from the CIC call centre agents?

 

[clark kent]

I was just mentioning to someone that their Call Centre is extremely unreliable..

I have a feeling they are just fabricating stuff at the top of their head each time someone dials in.

Sorry mate but at this stage I think GCMS notes is the only thing one can actually rely upon.

Can understand your pain.

 

[ip000073]

Last week CIC advised that my file was just about completed with everything at hand and completion due in 4 to five weeks. Today I was told at least 14 weeks from today! I just cannot comprehend how an organization can be so unpredictable.

There is no point in asking phone agent about application completion time. They are checking inside the same GCMS notes that you can order by self. Different agents may interpret "due date" differently.

 

[lafrenier]

I was just mentioning to someone that their Call Centre is extremely unreliable..

I have a feeling they are just fabricating stuff at the top of their head each time someone dials in.

Sorry mate but at this stage I think GCMS notes is the only thing one can actually rely upon.

Can understand your pain.

Don't trust call centre agents regarding timeframe.