CIC call centre

[mandeep2012]

It drives me crazy.... when you try to get hold of someone at the call centre but you can't...

 

[snowflake2012]

It drives me crazy.... when you try to get hold of someone at the call centre but you can't...

i can totally relate... i have tried to call them at least 5 times...at times i redialed abt 10 times. never got through to a real agent.


keep trying..

 

[ready_fi_move_on]

best days to call are thursday and friday mornings before 10 am
i have found
good luck

 

[CharlizeRai]

The times I have got through have been when I have called again and again for 30 minutes straight. I don't listen to all of the messages...I hit

1 1 1 1 - 0

And that either tells me the line is busy, or puts me on hold!

I agree, T/F mornings are the best times.

 

[apstone]

it is annoying, but I don't know if trying over and over is any good. I called them today, and I called 5x over the course of an 8 hour day. Got through at about 4:15, Toronto time. I think it's just a crap shoot, and you're going to drive yourself nuts by calling 50x.

 

[CKnD]

So far I found calling right at 8:00 in the morning seems to work for me, I still have to try a few times, but its better then trying from 12pm - 4pm before finally talking to someone ( I'v done that ). Also Wednesday - Friday seem to work the best for me also.

I call and hit 1 1 1 0 ... hang up if no Que, rinse and repeat

 

[LauraCanada]

For me the problem was not talk to an agent, but find an agent who had some competences in immigration issues.
Like last week I got a letter from CIC asking me to provide further evidence of my common-in-law relationship so I called CIC at 9am, I told to the agent what I sent last year and his reply was "I think you sent everything we need, I don't know what you need to send more" You cannot imagine how much I would have loved to punch him in the face lol just jk of course...but what a f@c...ing reply is that!!

 

[picachicha]

For me the problem was not talk to an agent, but find an agent who had some competences in immigration issues.
Like last week I got a letter from CIC asking me to provide further evidence of my common-in-law relationship so I called CIC at 9am, I told to the agent what I sent last year and his reply was "I think you sent everything we need, I don't know what you need to send more" You cannot imagine how much I would have loved to punch him in the face lol just jk of course...but what a f @ c...ing reply is that!!

OMG! I would've flipped!

 

[TSauretBaxter]

For me the problem was not talk to an agent, but find an agent who had some competences in immigration issues.
Like last week I got a letter from CIC asking me to provide further evidence of my common-in-law relationship so I called CIC at 9am, I told to the agent what I sent last year and his reply was "I think you sent everything we need, I don't know what you need to send more" You cannot imagine how much I would have loved to punch him in the face lol just jk of course...but what a f @ c...ing reply is that!!

I know, you wait and wait and try several times, just to get someone that doesn't have a clue. I called to get my husband's application # because we hadn't received the sponsorship approval letter yet in the mail.. and the agent had no idea what I was talking about. She told me there is only the Client ID, which is 100% wrong!

The best time to call is first thing in the morning, at 8:00.

 

[melouttamegacity]

Hmmm... I usually get someone within 10 minutes of waiting. The trick is to call first thing when they open.
Oh no... have I just screwed myself over for when I try to call next? hehe. Just kidding. Good luck guys!