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CIC agent said My security screening is under progress but GCMS said it not started

karthik506

Hero Member
Apr 5, 2016
670
76
Canada
Category........
CEC
Visa Office......
Ottawa
NOC Code......
4011 & 4012
Job Offer........
Yes
App. Filed.......
07-05-2017
AOR Received.
07-05-2017
My GCMS notes indicates that my criminality is passed and the security check is not started. But, when I called cic, agent informed be that my background check is under progress. I am at ip2 since august 17.

What should I do? Who is telling the truth? Notes or agent???