For anyone who might be interested, there is now an online renewal application for Canadian passports. Even if you aren't eligible because you might be just applying for citizenship or your first passport, maybe you have a family member or friend it could help.
https://ircc-services.canada.ca/2/passport-passeport/eligibility-admissibilite
Please note, there is a maximum number of applicants per day and once that limit is reached it won't allow anyone to proceed to the eligibility questionaire until some unknown time the next day.
https://ircc-services.canada.ca/2/passport-passeport/eligibility-admissibilite
Please note, there is a maximum number of applicants per day and once that limit is reached it won't allow anyone to proceed to the eligibility questionaire until some unknown time the next day.