Biometrics Taken December 2023 - No Response until now

[Jax23]

Dear Members,
We got our Biometrics taken on 18 December 2023, in Nairobi-Kenya but we reside in Mozambique.
We have no updates whatsoever on our application process for a Visitor Visa submitted through GKey in December 2023.
Is this delay normal?

Thanks for your answer!