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Background check changed to not started

Robby18218

Full Member
Aug 12, 2024
24
4
Hello guys,
My Aor is july 13,2024
BIL- Aug 15, 2024
MEP- Aug 22,2024

My info sharing and criminality was completed but on 19th September 2024 my background check changed from we are processing your background check to your background has not started yet. I called ircc and they said nothing has started in my profile , even criminality and info sharing not started which were passed before.

anyone in the same situation or had been in this situation? Whats the possible reasons?