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Asivad or experts, please help me URGENTLY

duckirha

Hero Member
Sep 21, 2015
417
34
Category........
Visa Office......
Accra, Ghana
NOC Code......
2171
Job Offer........
Pre-Assessed..
Nomination.....
25-09-2015 SINP
Med's Done....
06-10-2015
I have received a request letter for additional information from CIC stated below:

Dear XXXX:
This letter is about your application for permanent residence in Canada. We have begun processing your application. To make a decision, we need the following:
 You and your spouse to indicate the marital status’ of your family members in “Background Information”
Please note:
The above information/documents must be received within 7 days

I can remember I entered all my family members information correctly, but I didn't get any field to enter their marital status. Even I were in my submitted application through View Submitted Application, Under Personal Details - Family in my Submitted my application, I saw everything is fine, and there is no field for marital status of family members.

Even I followed by Continue to see if they create any space or link to upload any docs, but I can't see any thing there.

As I am outland applicant, I can't call CIC helpline, I asked one of my friend in Canada to call helpline, He called them, the agent refused to comment anything because he is not primary applicant.

Brother, please advise me what I will do now. Should I send Additional Family Information form for me and spouse? If yes, how can I send it within 7 days? CSE will take long time to read. I am totally blank now. Please response as early as possible.

Many thanks
 

caddr

Hero Member
May 7, 2014
213
10
Job Offer........
Pre-Assessed..
just send the form again by clicking on continue button on mycic account after viewing ...there will be a slot for uploading the form....and background declaration form generally have martial status column ...check carefully
 

duckirha

Hero Member
Sep 21, 2015
417
34
Category........
Visa Office......
Accra, Ghana
NOC Code......
2171
Job Offer........
Pre-Assessed..
Nomination.....
25-09-2015 SINP
Med's Done....
06-10-2015
caddr said:
just send the form again by clicking on continue button on mycic account after viewing ...there will be a slot for uploading the form....and background declaration form generally have martial status column ...check carefully
I checked the designated placeholder page (Document Checklist/Documents submitted by client) by clicking CONTINUE in MyCIC account after viewing. I was not provided any options or buttons to upload the documents. I think they want me the IMM5406E - Additional Family Information form completed as it has marital status column for family members.