Hello everyone! I will like to know if someone has had this problem before. My husband applied for visitor visa online (he is a business owner) we sent all the documents required. Since he is from Colombia but lives in Venezuela, the CIC request for the biometric data. He went to the VFS center in Venezuela. When he got there they didn't have any idea of applications online. however, they made the biometrics collection. Two days after we received a letter from CIC saying that a decision has been made and he must send the passport to the nearest Canada embassy (for Venezuela is Mexico) he sent the passport with fedex (we understand that if they sent a message saying that you must send the passport it means that the visa is APPROVED?) what happen next is that 1 week after the people from VFS sent an email saying that the embassy in mexico needed a letter of employment (we don't understand why because he owns a business and we sent the business registration) any way we sent the letter of employment with a letter explaining that the CIC didn't ask for it because he owns a business. At this point we don't know what happened but still no passport back. Any of you have any idea of what is happening? We thought that when they ask for the passport is because the visa is approved we don't understand why they ask for documents that doesn't apply for this case. PLEASE HELP