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Application status is cancelled and no msgs

Victorovna

Newbie
Dec 4, 2018
7
0
Hello!
I applied for entry visa for a short period of time because I needed to go to my home country before my school starts(I finished one stuies and need to renew my SP for the next one, but needed the possibility to go outside of country between those two).
After I applied for Study Permit and it was approved.
After that my entry visa application was cancelled and it says that I am going to get a msg with further instructions.
Now I need to apply for entry visa application according to my SP.

Should I make a new application and pay fees again? It’s been more than a month I didn’t get any information from CIC and when I try to contact the CIC agents by phone it’s never successfull due the amount of calls they receiving.

Hope you can give me an advice in my case.
Thank you very much.