+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Danielle Reade

Star Member
Jul 9, 2017
128
41
For those of you who were aware of your application being returned, when did you recieve it? They said mine was sent out the first, and I still haven't gotten it. I live in the us.
 
For those of you who were aware of your application being returned, when did you recieve it? They said mine was sent out the first, and I still haven't gotten it. I live in the us.

If you aren't in Canada, unfortunately you are completely at the mercy of the postal system and there is no real determined time frame. Stuff can get held up at the border for any number of reasons. If you know why it was being returned, you can prepare a new package instead of resubmitting the old one, if it does end up never showing...
 
If you aren't in Canada, unfortunately you are completely at the mercy of the postal system and there is no real determined time frame. Stuff can get held up at the border for any number of reasons. If you know why it was being returned, you can prepare a new package instead of resubmitting the old one, if it does end up never showing...

I just worry about the payment.... I already paid, so would I need to pay again? :/
 
I just worry about the payment.... I already paid, so would I need to pay again? :/

No, you don't need to pay again. You can include another copy of the same payment receipt you included the first time. :)
 
May I ask a couple questions, because I'm worried about mine being returned for a missing document. Did they issue you a UCI number or application number before they returned it? How did they inform you? Through email?

Hope you don't have to wait much longer!!
 
May I ask a couple questions, because I'm worried about mine being returned for a missing document. Did they issue you a UCI number or application number before they returned it? How did they inform you? Through email?

Hope you don't have to wait much longer!!


I put in an enquiry and they emailed back it was returned for a missing document so i called for more information and they emailed me a copy of the checklist which highlighted missing an address from the additional family info form. I didnt have a number or anything.
 
No, you don't need to pay again. You can include another copy of the same payment receipt you included the first time. :)
Okay thank you so much! I hopee it arrives because i had original carda and letters in it, but ill just need to explain why i dont have those things i guess. They gave me 30 days for some reason, so im hoping i get it and can send it nack soon. Im not sure what the time limit is for.