Hi pals, my application was returned due to undisclosed representative. My agency gave their contact information in my application form but their didn't submit the IMM5476 form(use of a representative). Finally it was deemed incomplete for not submitting the 5476 form and returned to my home addresss. But the agency has done other cases in the same way and have all got passed. Can anybody suggest what could I do? Beside communication with the CIO-Sydney-Search-Enquiry@cic.gc.ca, is there any other approach that I can try for any possible opportunity?