AOR on Nov 25, 2016 but no PPR yet

[Sid1234]

Me and my spouse submitted our e-apr on Nov 23, 2016 and received AOR on Nov 25, 2016. Then in mid January our Medical status changed to "Passed". I didn't hear any update from CIC until Apr 11, 2017, when I received email from DelhiImmigration@international.gc.ca and a request letter in MyCIC account asking me to complete the Marriage Questionnaire and provide photos of marriage functions as proof. I was asked to upload the e-copy of it in MyCIC account and physical copy of it was to be mailed to Delhi Visa office. After we submitted the required docs, our background status changed to Background check in progress on May 9, 2017. But till date the background check is showing in progress and no update from Delhi office.
We were expecting our PPR in April or at least May coz the maximum processing time of 6 months is going to end on May 25, 2017. Our profile is Express Entry FSW outlander. I called the CIC call centre but they advised me to contact Delhi visa office since our file is pending with delhi office. I sent en email to Delhi visa office on May 22, 2017, but no reply yet.

Is there anyone else in similar situation? Could anyone let me know if there is any way to find the status or by when can we expect our PPR?

Our Timelines
ITA: Oct 19, 2016
AOR: Nov 25, 2016
Mid-Jan 2017: Medical passed
Marriage Questionnaire requested on: Apr 11, 2017
BG check in progress: May 9, 2017


Application/profile details

Application status: We received your application. We will send you a message when there is an update or if we need more information from you.
Review of eligibility: We are reviewing whether you meet the eligibility requirements.
Review of medical results: You passed the medical exam.
Review of additional documents: The additional documents you provided have been uploaded.
Interview: You do not need an interview. We will send you a message if this changes.
Background check: We are processing your background check. We will send you a message if we need more information.
Final decision: Your application is in progress. We will send you a message once the final decision has been made.

 

[21Goose]

You should look into ordering your GCMS notes.

On a more positive note, since the background check started on May 9th, you know they are working on your file. If you order your GCMS notes today, you'll get it a month from now, with the status as of this week. There should be enough detail in the notes to tell you why it's taking a while.

The six months is just a guideline. CIC attempts to get 80% of applicants cleared in six months, but there are no guarantees. It appears that you're in the 20% of cases that take longer. I know someone whose case took over a year. His dad was in the Army, and CIC had to do more clearance than usual.

If you have a clean application with no dodgy entries, don't worry about it. Order your GCMS notes, and be patient. You'll get it eventually.