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Additional Document link doesn't open!!

Mar 6, 2019
3
0
I recently got a update from cic stating:
We need additional documents to continue processing your application. We will send you a message with more details.

There was also a "Request letter" link sent in the messages section. But that link doesnt open.

Also i saw the View Submiited applications and it states that RPRF fees pending (in red).

Apart from that there are no unusal things.

What does it mean???????

What do I do???