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2 weeks past the test window but did not receive an invitation

islandlife

Full Member
May 26, 2020
43
23
Hi all, I’m baffled with this CIC process and looking for support.

I received my AOR in May but have not heard from CIC for a while so I decided to login to the tracker this weekend (July 23). Lo and behold, they scheduled me to take the citizenship test between July 10 and July 30.

What’s ridiculous is that I have NOT received an invitation email.

I thought maybe the email arrived in my spam folder and I’ve deleted it, but nope. When I try to sign in to the online test with my application number and UCI an error message tells me “records say I have not received an invitation yet so I can’t take the test”.

So CIC scheduled me an exam window, did not send an invitation, and I serendipitously found this out because I decided to login to the tracker. I would have not even know about the window being scheduled otherwise.

I sent an email to CIC, the automated response says they will respond in 5 business days. This is ridiculous as the exam window closes in 6 days.

I will call their number today. What else can I do here?