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Hello I need a help to understand what I need to do.... I had sent directly my trascript from VTU India to Wes.. according to tracking the item is delivered on 24 February but still my Wes status is IN HOLD... Even if I try Wes tracking system it says that package not yet received.... Kindly...

Hello friends I have a query,I did my trascript from VTU and they had send the trascript directly to WES. On 24 February the tracking is showing item delivery confirmed. But still WES status is showing ON HOLD. Even if I try to track through Wes it tells the package has not yet received. Kindly...