No it's just for your own use and records - they don't need any return mail. Service Canada typically requires the signed version to issue your SIN - I got mine done in a Service Canada office today and that's what I found out.
What I'd recommend is politely communicate your timeline (when you recieved portal 1) and that you're not sure if your response was received - and if they can share portal credentials at their earliest convenience.
Received eCoPR this morning!!!
Timeline:
AOR - April 13
Portal 1 - July 13
Portal 2 - July 26
eCoPR - August 1
Wishing everyone speedy timelines and a great outcome!
Lol. Doesn't work that way. It's certainly not a one-officer organization and folks delegate to others when OOO. Not to add that info is most likely not available in the public domain.
Yeah this is typical and happened to a few people here. Just reply again to it with the same information you sent before - also may help to add in the email that you had already responded before.