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You have to wait 20-30 business days to write a complaint, I waited 30 Ok so I finally received my citizenship certificate as well The journey is now complete It is bitter sweet Such a roller coaster! Goodbye guys, wish you well!

Hopefully I will get my certificate today… Guys, if you have been waiting for a long time, write a complaint - works like a charm

they acted each time like they “had to find” my application or certificate … they used these words “I was able to find your application” etc… so not far from the truth

I was about to write a second complaint to get my certificate back… I called the Mississauga office and literally made them send it to me ASAP… saw the tracking # update on the same day… they really pissed me of and made the whole experience miserable

September? This is crazy...Honestly, I am thinking of writing a second complaint but this time in regards to my certificate if I don't get it next week. I want to receive it before I travel just for the peace of mind. They haven't mailed it yet but promised to

Did you write a complaint?

Just called them - they told me that now they have backlog with tracking numbers as well so even if you get the tracking number it just means the label is created but the documents will be send within 2 weeks...

I know there is a person here whose certificate was mailed after the passport (they confirmed this over the phone) - does anyone know how long it takes for the certificate to be mailed?

There was a link SamChow posted on this forum, I don't have it anymore, it should be on the last 10-12 pages

Just got my passport, wondering how long it will take for the certificate to arrive Application send: June 29, 2021, delivered: July 5, 2021, the process only started after I wrote a complaint

I got it within 4 days

Today I got the tracking number for both my passport and the certificate So just in case someone is worried it is normal to not be able to track your certificate because typically it is mailed after the passport (not always) Passports usually get mailed before the certificate Does anyone know...

30 business days is the processing time now, could be longer

Right after the credit card is charged your passport is marked as “in production” but same as “under examination” - it can take a week or weeks, before it’s mailed (it’s just what they say, not what is actually happening) In my case I made a complaint so they follow up with me, I will be calling...

Reposting again because someone is asking

My certificate is not lost, it just hasn’t been mailed. No, the certificate is not important for travel, that’s why the passport is more important

Look at the dates, of course it’s not urgent lol I wrote a complaint

Lol they just called me again (Mississauga Office) and told me that they will mail it next week....sick of this waiting game for real But writing a complaint definitely paid off, they are now calling me to update Both the passport and the certificate are in Mississauga

Who does :(

Application sent: June 29, 2021 Application delivered: July 5 to Ottawa Complain submitted: August 6, 2021 Credit card charged: August 9 by Passport Office in Mississauga, same day I got a call that my passport will be mailed within 5 days No calls to my guarantor and references As of today...