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I suggest you give them a call. They will most likely ask you to fax all of your application documents to them and request you to call them back in 3 days to followup. This happened to me. It was resolved a few weeks later when I got my CAQ.

Hello Lovepreet, What does your online application status say? Have you tried calling the CAQ department to follow up to on its status??

Call the CAQ office. Sometimes files are misplaced. They will tell you to fax the documents and call back in 3 days. Afterwards you should see some progress on your file. Also make sure they have a correct address for you. Sometimes they will send you a document because you have not sent in...

Hello, you need to call the CAQ office and tell them this. They will tell you to fax the documents to them and call them back in 3 days. Keep following up. Their office is always behind. Stay on top of them and you should get a result. Good luck!