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Hey thanks for replying. I emailed them twice on same email id with my travel document as its urgent . But still didn't hear back from them. I tried ircc call center for so many times but my call is not connecting to speak to agent I don't know what should I do now ?

Hello. I applied for TRV on 5th November and got mail from them to send the passport on 13th November. I sent my passport on same day and the status on cic account changed to approved on 25th November. I got an email on 28th November from CPC-CDT Ottawa asking for my mailing address verification...