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biometrics number is visible 0n my application then why i show in MY status as Bio metrics : We need your fingerprints to process your application. Check your messages below for details but not found any massges below, how much time will take to update my status

Hello guys, Can anyone advise me on the following situation? i have given my BIO METRIC on 21/10/2019 but till TODAY My status is: Bio metrics We need your fingerprints to process your application. Check your messages below for details., But I haven't receive any message. I have reported...