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Were they able to find a temporary file for you in their system or they had nothing at all?

Hello, Hope everyone is doing well. I sent in my application on June 25 via Canada post and it was received in Ottawa on June 27, 2019 (as per the tracking #). I did not hear back from them nor was I able to get the file linked online, so I gave them a call on September 23, 2019. They informed...